Legal Notice
Privacy and Data Protection Policy
This statement describes how Turka Yazılım collects, uses, secures, and shares personal data in accordance with KVKK and GDPR obligations.
Effective Date
November 11, 2025
Data Controller
Turka Yazılım ve Danışmanlık Tic. Ltd. Şti.
Address
Balat Mah. Hızır Çavuş Mescidi Sk. No:40 A, Fatih / İstanbul, Türkiye
info@turkayazilim.com
Phone
+90 552 823 83 49 (Mon–Fri, 09:00–18:00 GMT+3)
1. Information We Collect
- Account Data: Name, company title, billing information, phone number, and email address collected during checkout or onboarding.
- Project Data: Documents, design files, and technical credentials shared to deliver custom software or integrations.
- Usage Data: Log files, device information, and cookie identifiers that help us secure accounts and improve the storefront experience.
2. How We Use Your Information
- Order Processing: Generating invoices, provisioning cloud resources, and delivering digital licenses.
- Customer Care: Informing you about project milestones, maintenance windows, or account changes.
- Legal Compliance: Performing anti-fraud checks, fulfilling tax obligations, and responding to KVKK/GDPR data access requests.
3. Data Retention & Security
- Commercial records are stored for the period required by Turkish Commercial Law and anonymized afterward.
- Payment card data is never stored on our servers; all transactions are tokenized and processed by PCI-DSS certified PSPs.
- Access to production systems is restricted through MFA, VPN segmentation, and quarterly access reviews.
4. Data Sharing & Transfers
- We share personal data only when required to fulfill contractual obligations, such as payment processors, hosting providers, or business partners.
- We may disclose data to comply with legal requirements, court orders, or government regulations.
- All third parties receiving data must sign confidentiality and data-protection agreements aligned with KVKK and GDPR standards.
5. Cookies and Tracking
- We use cookies to enhance user experience, analyze traffic, and secure user sessions.
- You can disable or control cookies through your browser settings without losing access to this policy.
- Additional details are available in our Cookie Policy.
6. Your Rights
- Access & Portability: request a copy of your personal data in a machine-readable format.
- Rectification & Deletion: ask us to correct inaccurate information or erase non-essential records.
- Objection & Restriction: opt out of marketing communications or limit processing for specific purposes.
- Submit requests via info@turkayazilim.com and we will respond within statutory KVKK/GDPR timelines.
7. Updates to This Policy
- We may update the policy to reflect legal, regulatory, or operational changes.
- The latest version will always be published on our official website.
8. Complaints
- If you believe your data has been misused or processed unlawfully, you may file a complaint with the Turkish Data Protection Authority (KVKK).
- EU residents can also contact their local data protection authority.
We review this document at least once per year. Material updates will be announced via email and reflected on this page.